Frequently Asked Questions

🛍️ Shipping & Delivery

Q: How long does shipping take?

A: Orders are typically processed within 2–3 business days. Shipping usually takes 5–7 business days within the U.S. International shipping times vary.

Q: Do you offer international shipping?

A: Yes! We ship worldwide. Shipping costs and delivery times vary by location.

Q: Can I track my order?

A: Yes, once your order is shipped, you’ll receive a tracking number by email.

👕 Products & Sizing

Q: How do I know what size to order?

A: Each product has a size chart listed on its page. If you’re between sizes, we recommend sizing up for comfort. Women getting unisex clothing, should size down for a better fit. 

Q: Are your clothes unisex?

A: Yes, most of our designs are unisex unless otherwise noted.

Q: How should I care for my clothing?

A: Care instructions is listed at the bottom of each product listing. 

🔄 Returns & Exchanges

Q: What is your return policy?

A: We accept returns within 20 days of delivery for store credit or exchange only. Items must be unworn, unwashed, and in original packaging.

Q: Do you offer refunds?

A: Refunds are issued as store credit only.

Q: What if my item arrives damaged or incorrect?

A: Please contact us within 7 days of receiving your order, and we’ll make it right.

📩 Contact & Support

Q: How can I contact Kingdom Essentials?

A: You can reach us at thekingdomessentials@gmail.com or through our Contact Page on the website. We aim to respond within 24–48 hours.